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SHIPPING & RETURNS

RETURN & EXCHANGE POLICY

SHIPPING POLICY

Shipping Policy

 we strive to provide a smooth and efficient shopping experience. Please read our shipping policy below to understand how we handle shipping for your orders.

Processing Time:

  • Orders are processed and shipped within 7 business days.

  • Orders are not processed on weekends or holidays.

  • You will receive a confirmation email once your order has been processed, and a tracking number will be provided once the package has shipped.

Shipping Methods:

We offer a variety of shipping options to accommodate your needs, including standard and expedited shipping. Shipping costs are calculated at checkout based on the delivery address and the shipping method chosen.

  • eco post: [Estimated delivery time: 5-7 weeks ]

  • ems : [Estimated delivery time: 1-3 weeks ]

  • ups : [Estimated delivery time: 1 week ]

Shipping Costs:

Shipping fees are calculated based on the weight of your order and the destination. You can view the shipping charges at checkout before completing your purchase.

International Shipping:

We currently offer international shipping to select countries. International shipping fees and delivery times may vary depending on the destination. Please be aware that international shipments may be subject to customs fees, taxes, or import duties that are the responsibility of the recipient.

Order Tracking:

Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor the status of your delivery. If you have any questions about your tracking information, please contact our customer service team.

Damaged or Lost Shipments:

We are not responsible for packages once they are in the possession of the carrier. However, if your package is damaged or lost in transit, please contact us immediately, and we will assist you in resolving the issue.

Address Accuracy:

Please ensure that the shipping address provided is correct. We are not responsible for delays or lost shipments due to incorrect or incomplete addresses.

Contact Us at BEYONDGEARCO@GMAIL.COM

If you have any questions or concerns about your order or shipping, feel free to contact our customer service team at [insert contact details].

Return Policy

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, please review our Return Policy below.

Returns:

  • Eligibility: Returns are accepted within 7 days from the date of purchase. Items must be in new, unused condition with all original packaging and tags attached.

  • Return Process: To initiate a return, please contact our customer service team at BEYONDGEARCO@GMAIL.COM . We will provide you with instructions on how to return your item.

  • Return Shipping: Customers are responsible for return shipping costs unless the item is damaged or defective. We recommend using a trackable shipping service for returns, as we cannot guarantee receipt of your returned item.

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Damaged or Defective Items:

  • If you receive a damaged or defective item, please contact us immediately at BEYONDGEARCO@GMAIL.COM We will arrange for a replacement or refund and cover any return shipping costs.

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